Cisco Web Managed Services Overview


		Malaysia

Overview

What are managed services?

Managed services are proving to be an optimum solution for companies that cannot maintain the internal human resources, capital investments or management focus that is necessary to stay on top of fast moving network technologies and network-dependent applications.

Service providers generally have larger and more experienced staff and more robust, reliable infrastructures. Managed services customers are freed from routine, low-level operational tasks so they can develop new ways of applying technology to yield a positive return on investment.

The list of managed services* that is generally available today service providers includes: managed virtual private networks (IP VPNs); managed business telephony over IP; managed data security services; managed hosting and servers; managed storage and backup; managed wide and local area network services; managed wireless and mobile applications; managed content caching/distribution; and a range of network-based business productivity applications that are hosted in provider data centres (Microsoft Exchange Server, sales force automation tools, unified messaging, etc).

A managed service for every IT challenge

Frost & Sullivan, Strategic Planning Assumption:

By out-tasking your telephony and data networks to a managed services provider, your company can lower costs, receive better service and enjoy advanced features. Many experts and leading end user organisations now agree:

Self-managed networks are in decline – managed services will be a major growth area for years to come. One sign of this trend is the increasing diversity of managed network and IT services that are now being offered to large and small companies across Malaysia.

Increasingly, the question is: Build it yourself? ...or, buy it from a provider?

Benefits

> More integrated and extended IT resources

> Improved IT economics

> Increased productivity and responsiveness

> Improved risk management and business continuity

> More effective decision making

Primary research from Cisco further illustrates the commonly cited reasons for choosing a managed service.

Reasons for out-tasking networking products:

Managed Services Providers with End-to-End Cisco

Network Solutions

Extend the capability of your network

Lower your networking costs and give your company a competitive advantage by out-tasking your networking needs to a recommended service provider.

“By 2008, Frost & Sullivan expects more than 80% of medium and large enterprises to seriously evaluate managed services option and at least 50% of them will adopt managed services at least in some parts of its premise network infrastructure.” quoted by Frost & Sullivan